Policies
Anti-Money Laundering
This firm is required to comply fully with the U.K.’s Money Laundering Regulations 2017 (“Regulations”) and as such we are required by law to get satisfactory evidence of the identity of our clients and/or any third parties involved in the transaction. This information must be provided at the time of forming a business relationship. If this information is not provided as agreed, your transaction may be delayed, or we may have to withdraw our services from the sale. For an individual person, we require a current form of photographic identification such as a current passport or driving license and a document that provides a satisfactory proof of address such as a bank statement or utility bill which is no more than three months old.
The requirements for corporate entities such as companies or partnerships are more complex and you will be required to provide documentation e.g. certificate of incorporation, articles of association etc that confirm who the beneficial owner is of the firm or the person(s) with significant control over it. The beneficial owner of a company is someone who has 25% or more of the share or voting rights in the company or any person who exercises control over the management of the company. In the case of Trusts this might include full details of the Settlor and or the Beneficiaries.
Original documentation will be required for verification purposes wherever possible, but if copies are provided, they must be independently verified by a professional person such as a solicitor and accountant and the photocopy marked up accordingly. In all cases and in line with the “Regulations”, the firm will retain copies of your ID in either paper or electronic form up to a period of five years after the date we have ceased the business relationship. In addition, we also reserve the right to use the services of third parties including on-line credit check companies to carry out identity verification of any client.
In addition to verification of the client the firm will have to verify the source of any funds that are being used for the purchase. If the third party is acting on a client’s behalf, we are required to obtain the same proof of identity for the actual purchase. For example, proof of funds in the form of a bank statement might be requested. In addition to verification of the source of funds there are occasions when the firm must be satisfied as to the source of wealth of any client instructing us, and we may need to ask you for an explanation of that source.
This firm has a professional and legal duty to keep your affairs confidential. However, it is important to note that should the firm form a suspicion that a client is in any way concerned with money laundering we are under a legal obligation as set out in the Proceeds of Crime Act 2002 to make a formal report to the National Crime Agency (NCA) who are responsible for collating all reports of potential money laundering. The firm is legally prohibited from notifying the client that a report has been made or the outcome of such a report.
If you have any questions or queries, please feel free to get in touch at office@alexanderpayne.design or call +44 (0) 7554 008057
Privacy policy
This policy applies to information held about clients and prospective clients, suppliers and prospective suppliers, artists, contacts and all other persons about whom Alexander Payne Design Limited holds information. By ‘information,’ we mean personal and financial information about you that we collect, use, share and store.
In this policy, “we,” “us,” and “our” means Alexander Payne Design Limited (trading as Alexander Payne), a company registered in England and Wales with number 12510118 registered office, 30 Reading Road South, Fleet, Hampshire GU52 7QL and “you” means the individual to whom the information relates.
What we collect
your name;
your contact information such as your address, email address and telephone number;
your payment details / financial data i.e. your bank name, account number and sort code;
when browsing our site, your IP address, your browser type and language;
information related to the attendance of Alexander Payne events and art fairs;
information about you that you give us by filling in forms on our site (e.g. the Contact Us section or to sign up to our mailing list) or by corresponding with us by phone, e-mail or otherwise; and
information in relation to your purchase of our art work or use of our services.
How we collect information about you
collecting information you give to us when you purchase any art work;
your use of the forms on our site; and
collecting information any other information that you give to us.
What we do with the information we gather
We use your information to:
provide our art work and services to you;
keep you informed about art work, artists and events that we think you may find interesting;
carry out our obligations arising from any agreements entered into between you and us;
communicate with you;
administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
keep our site safe and secure;
comply with legal and regulatory obligations; and
for security and to check your identity.
Legal basis for processing
Our processing of your personal information is necessary:
for the performance of contracts to which you will be a party to and in order to take steps at your request prior to you entering into those contracts;
for the purposes of legitimate interests pursued by us; or
in order to comply with a legal obligation to which we are subject.
In relation to any processing of special categories of personal data, we will generally rely on obtaining specific consent from you at the time unless there is otherwise a legal requirement for us to process such information.
Legitimate interests
Where our processing is based on the legitimate interest grounds described above, those legitimate interests are: (i) collecting personal information to provide you with a smooth and efficient client experience; (ii) to make sure you receive updated information on Alexander Payne’s business activities; (iii) to provide the services you have requested; and (iv) for our own marketing and research.
Sharing your information
Except as expressly set out in this policy we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
The personal information you provide to us may be shared with third party companies, agents, contractors, service providers or affiliated companies if this is necessary to provide you with our art work or services, respond to your inquiries or for any of the purposes described in this policy.
We may also share your personal information with:
law enforcement agencies, other governmental agencies or third parties if we are required by law to do so; and
other business entities should we plan to merge with or be acquired by that business entity, or if we undergo a re- organisation with that entity.
Transferring Your Information outside the UK
Your personal information may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”) and may also be processed by staff operating outside the EEA who work for us, or for one of our service providers.
When we, or our permitted third parties, transfer your information outside the European Economic Area, we or they will impose obligations on the recipients of that data to protect your information to the standard required in the European Economic Area or otherwise require the recipient to subscribe to international frameworks intended to enable secure data sharing. In the case of transfers by us, we may also transfer your information where: (i) the transfer is to a country deemed to provide adequate protection of your information by the European Commission; or (ii) where you have consented to the transfer.
Your Rights
At any time, you have the right:
to request access to or a copy of any personal data which we hold about you;
to rectification of your personal data, if you consider that it is inaccurate;
to ask us to delete your personal data, if you consider that we do not have the right to hold it;
to withdraw consent to our processing of your personal data (to the extent such processing is based on previously obtained consent);
to ask us to stop or start sending you marketing messages as described below in the marketing section;
to restrict processing of your personal data;
to data portability (moving some of your personal data elsewhere) in certain circumstances;
to object to your personal data being processed in certain circumstances; and
to not to be subject to a decision based on automated processing and to have safeguards put in place if you are being profiled based on your personal data.
Any request for access to or a copy of your personal data must be in writing and we will endeavour to respond within a reasonable period and in any event within one month in compliance with data protection legislation. We will comply with our legal obligations as regards your rights as a data subject.
We aim to ensure that the information we hold about you is accurate at all times. To assist us in ensuring that your information is up to date, do let us know if any of your personal details change.
You may also use these contact details if you wish to make a complaint to us relating to your privacy.
Marketing
Where you are one of our clients or have otherwise agreed to be contacted for marketing we may use your personal information to send you information about Alexander Payne events, art fairs and works of art. You can unsubscribe from receiving them at any time, details of how to unsubscribe will be included on each electronic mailing we send you.
You also have the option of “unsubscribing” from our mailing list at any time thereby disabling any further such e- mail or other communication from being sent to you by emailing office@alexanderpayne.design
We will action any opt out request from you without delay.
How long will we keep your information?
We will only keep the information we collect about you for as long as required for the purposes set out above or as required to comply with any legal obligations to which we are subject. This will involve us reviewing our files to check that information is accurate, up-to-date and still required.
Where we are permitted to send you direct marketing communications we may retain your contact information necessary for this purpose, (provided that you have consented to receiving them) for as long as you do not unsubscribe from receiving the same from us.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other sites
Our website may contain links to other sites, including via our social media buttons. While we try to link only to websites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other websites and a link does not constitute an endorsement of that website. Once you link to another website from our website you are subject to the terms and conditions of that website, including, but not limited to, its internet privacy policy and practices. Please check these policies before you submit any data to these websites.
Certain features of our site will allow for social networking. You should ensure when using these features that you do not submit any personal data that you do not want to be sent, collected or used by other users, such as profile details or e-mail address.
Complaints
Questions, comments and requests regarding this policy are welcomed and should be addressed to office@alexanderpayne.design
If you have any concerns about our use of your information, you also have the right (as a UK resident) to make a complaint to the Information Commissioner’s Office, which regulates and supervises the use of personal data in the UK, via their helpline on 0303 123 1113.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Changes to this policy
Any changes we make to our policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our policy.